Prof. Dr. Claudine Gaibrois

• Co-Leadership Institute Marketing & Global Management

• Research and teaching in Global and Intercultural Management

• BSc International Business Administration

• BSc Business Administration

• Intercultural communication

• Communicating in multilingual professional contexts

• Academic Skills

• Global People Management

• Language-sensitive research in International Business

• Migration

• Cultural diversity

• Intercultural communication

• Power and participation

• Equality, Diversity & Inclusion

• Reflexivity

• Claudine Gaibrois holds a PhD in Organization Studies and Cultural Theory (Dr. rer. soc. HSG) of the University of St. Gallen. She received her licentiate in Political Science from the University of Zurich. She also holds a Master of Advanced Studies (MAS) in Intercultural Communication (University of Lucerne) and a Certificate of Advanced Studies (CAS) in Higher Education Didactics (University of St. Gallen).
  
  She joined the Institute Marketing & Global Management in August 2022 as Professor of Global and Intercultural Management. Since August 2024, Claudine Gaibrois is Co-Head of the Institute Marketing & Global Management together with Sven Feurer. She has also been an External Lecturer at the University of St. Gallen since 2015. From 2016-2023 she was a Lecturer at the Zurich University of Applied Sciences (ZHAW) and from 2015-2022 an External Lecturer at EM Strasbourg Business School. Since 2017, she has been a Guest Lecturer in the CEMS Master of International Management program (2017-2019 London School of Economics; 2020-present Aalto University School of Business). In 2021, she was a Guest Lecturer at Estonian Business School.
  
  Claudine Gaibrois' research interests include language-sensitive research in International Business, migration, cultural diversity, intercultural communication, power and participation, equality, diversity & inclusion, and reflexivity.

• Migrants, Work and Language, with Prof. Dr. Wilhelm Barner-Rasmussen (Åbo Akademi, FIN) and Dr. Natalie Wilmot (University of Lincoln, UK), supported by the Swedish Cultural Foundation in Finland (ongoing)

• The empowering and disempowering role of language in entrepreneurship incubators, with Prof. Dr. Daniela Bolzani (University of Bologna, I) (ongoing)

• Gendered knowledge production in academia, with Dr. Marjana Johansson (University of Glasgow, UK) and Prof. Dr. Rebecca Piekkari (Aalto University School of Business, FIN) (ongoing)

• The contribution of reflexivity to a positive hidden curriculum of responsibility learning (supported by the BFH Publication Fund) (ongoing)

• Language-related participation in organizations, with Prof. Dr. Wilhelm Barner-Rasmussen (Åbo Akademi, FIN) and Dr. Natalie Wilmot (University of Lincoln, UK) (completed)

• The role of language diversity in the construction of cultural differences (supported by the BFH Publication Fund) (completed)

• Barner-Rasmussen, Wilhelm; Gaibrois, Claudine; Wilmot, Natalie Victoria (2024). Perfection, hybridity or shutting up? A cross-country study of how language ideologies shape participation in international business International Business Review, 33(1), p. 102189. Elsevier 10.1016/j.ibusrev.2023.102189 <http://dx.doi.org/10.1016/j.ibusrev.2023.102189>

• Gaibrois, Claudine; Wilmot, Natalie; Barner-Rasmussen, Wilhelm (2023). The Role of Language in International Migrants’ Work Life Experiences Academy of Management Proceedings, 2023(1) Academy of Management 10.5465/AMPROC.2023.18712abstract <http://dx.doi.org/10.5465/AMPROC.2023.18712abstract>

• Lecomte, Philippe; Vigier, Mary; Gaibrois, Claudine; Beeler, Betty (eds.) (2023). Understanding the dynamics of language and multilingualism in professional contexts: Advances in language-sensitive management research Cheltenham: Edward Elgar

• Gaibrois, Claudine; Lecomte, Philippe; Boussebaa, Mehdi; Śliwa, Martyna (eds.) (2023). Critical Perspectives on International Business: Special Issue: Critical perspectives on language in international business, 19(1). Emerald

• Piekkari, Rebecca; Gaibrois, Claudine; Johansson, Marjana (2022). A review of language-sensitive research in International Business: A multi-paradigmatic reading Journal of Comparative International Management, 25(1), pp. 144-174. Management Futures 10.55482/jcim.2022.32906 <http://dx.doi.org/10.55482/jcim.2022.32906>

• Gaibrois, Claudine (2021). Unternehmenssprache «broken english» [Audio]. Swiss National Radio

• Gaibrois, Claudine (2021). Englisch als Privileg in der Arbeitswelt von heute [Movie]. HSG University of St. Gallen

• Gaibrois, Claudine; Nentwich, Julia (2020). The dynamics of privilege: How employees of a multinational corporation construct and contest the privileging effects of English proficiency Canadian Journal of Administrative Sciences, 37(4), pp. 468-482. John Wiley & Sons 10.1002/cjas.1563 <http://dx.doi.org/10.1002/cjas.1563>

• Gaibrois, Claudine; Piekkari, Rebecca (2020). “At the beginning, I thought the topic was boring”: Educating business students in language diversity through transformative learning. In: Horn, Sierk; Lecomte, Philippe; Tietze, Susanne (eds.) Managing multilingual workplaces: Methodological, empirical and pedagogical perspectices. New York: Routledge 10.4324/9780429431128 <http://dx.doi.org/10.4324/9780429431128>

• Gaibrois, Claudine (2019). From resistance to “bricolage”: Forms of ‘power to’ get active and create possibilities in multilingual organizations. Revista Internacional de Organizaciones(23), pp. 125-147.

• Gaibrois, Claudine (2018). Verpasste Informationen, beeinträchtigter Wissensaustausch und Motivationsverlust: Was sprachliche Diversität in Organisationen für die interne Kommunikation bedeutet. In: Jecker, Constanze (ed.) «Interne Kommunikation Theoretische, empirische und praktische Perspektiven» (pp. 146-163). Köln: Herbert von Halem

• Gaibrois, Claudine (2018). “It crosses all the boundaries”: Hybrid language use as empowering resource. European Journal of International Management, 12(1/2), pp. 82-110. INDERSCIENCE Publishers 10.1504/EJIM.2018.089045 <http://dx.doi.org/10.1504/EJIM.2018.089045>

• Gaibrois, Claudine; Steyaert, Chris (2017). Beyond possession and competition: Investigating cooperative aspects of power in multilingual organizations. International Journal of Cross Cultural Management, 17(1), pp. 69-84. Sage Publications 10.1177/1470595817701508 <http://dx.doi.org/10.1177/1470595817701508>

• Gaibrois, Claudine (2017). „Die Sprache ist ‚broken English‘ “: Wie sich Beschäftigte trotz limitierter Sprachkenntnisse Handlungsspielräume schaffen. Zeitschrift für Diversitätsforschung und -management, 2(1), pp. 7-21. Budrich Journals

• Gaibrois, Claudine (2017). Between language wars and paving ways: How metaphors of multilingual encounters contribute to construct and transcend language boundaries. In: Yanaprasart, Patchareerat; Gaibrois, Claudine (eds.) Overcoming barriers, bridging boundaries and deconstructing borders: The role and perception of language use at the workplace. A comparative perspective. Bulletin suisse de linguistique appliquée: Vol. 106 (pp. 63-83). Neuchâtel: Vals-Asla

• Yanaprasart, Patchareerat; Gaibrois, Claudine (2017). Overcoming barriers, bridging boundaries and deconstructing borders in multilingual professional settings: une perspective comparative Bulletin suisse de linguistique appliquée: Vol. 106. Neuchâtel: Vals-Asla

• Gaibrois, Claudine (2017). Sprachbedingte Über- und Unterlegenheit in mehrsprachigen Arbeitsumfeldern: Von der Macht, eine Sprache zu beherrschen Avenue, 1, pp. 81-85. Avenue Wissen

• Steyaert, Chris; Ostendorp, Anja; Gaibrois, Claudine (2016). Multilingual organizations as ‘linguascapes’ and the discursive position of English. In: Steyaert, Chris; Nentwich, Julia; Hoyer, Patrizia (eds.) A guide to discursive organizational psychology (pp. 168-192). Cheltenham: Edward Elgar Publishing Limited

• Gaibrois, Claudine (2015). “Our company language is broken English”: Sprachwahl und Macht in Organisationen [Audio]. In: angesprochen. Der Linguistik-Podcast (17). Linguistik Zentrum Zürich: University of Zurich

• Gaibrois, Claudine (2015). Power at work: The discursive construction of power relations in multilingual organizations. (Dissertation, University of St. Gallen, School of Management, Economics, Law, Social Sciences and International Affairs)

• Steyaert, Chris; Ostendorp, Anja; Gaibrois, Claudine (2011). Multilingual organizations as ‘linguascapes’: Negotiating the position of English through discursive practices. Journal of World Business, 46(3), pp. 270-278. Elsevier 10.1016/j.jwb.2010.07.003 <http://dx.doi.org/10.1016/j.jwb.2010.07.003>

• Link

• Scientific Committee Groupe d'Etudes Management et Langage (GEM&L)

17th GEM&L International Conference, May 22-24, 2024, Warsaw, Paper "The empowering and disempowering role of language in entrepreneurship incubators" (Daniela Bolzani & Claudine Gaibrois)

17th GEM&L International Conference, May 22-24, 2024, Warsaw, Paper "Opening doors, door openers, and closed doors: Language-related dynamics of migrants’ access to work and integration at work" (Wilhelm Barner-Rasmussen, Claudine Gaibrois & Natalie Wilmot)

Diversity, Equity, and Inclusion Division, 83rd Annual Meeting of the Academy of Management, August 4-8, 2023, Boston, MA, United States

Canadian Journal of Administrative Sciences, Paper “The dynamics of privilege: How employees of a multinational corporation construct and contest the privileging effects of English proficiency” (Claudine Gaibrois and Julia Nentwich)

Academy of International Business Conference

• Wyss Nayibe Intercultural Interactions in Interlaken Cafes: Arab Tourists from the Employee Perspective 2024

• Wyss Katja Cultural Noise in Swiss-Arab Security Negotiations: A Comparison of Communication Styles 2024

• Jakubovic Irfan Challenges and opportunities of halal tourism in Switzerland 2023/2024

• Sterjova Gabriela Frauen mit Migrationshintergrund in Führungspositionen 2023

• Derendinger Deborah The effects of self-identification in a learning environment 2023

• Furrer Florian Wie verändert die Digitalisierung die interne Kommunikation in einem KMU (am Beispiel einer Genossenschaftsbank)? 2023/2024

• Kaneko Shintaro The Future Outlook of Hybrid Work: Changes for work models of office workers in customer care within the precision manufacturing industry 2023/2024

• Schneeberger Hannes Offshoring in Scrum Teams 2023

• German - Native or bilingual proficiency
• French - Native or bilingual proficiency
• English - Full professional proficiency
• Spanish - Professional working proficiency
• Italian - Professional working proficiency
• Portuguese - Elementary proficiency